Privacy Notice

Who ViAura is

ViAura Consulting Limited (“ViAura”) is a company registered in England and Wales, company number 16754349. Its registered office is 27 Old Gloucester Street, London, England, WC1N 3AX.

ViAura is the controller of the personal information described in this notice. ViAura is registered with the Information Commissioner’s Office (ICO) and pays the data protection fee.

For any privacy question or request, please email VimmyPatel@viauraconsulting.com.

What information ViAura collects

This website does not collect enquiry information through a form.

If you contact ViAura by email, ViAura will receive the information you choose to provide. This may include:

• your name
• your email address
• your organisation
• your role or job title
• your telephone number, if you supply it
• any other information you include in your enquiry

When you visit this website, Cloudflare, which hosts the website, may process limited technical information about your request, such as your IP address and network and request information. This is needed to deliver the website to you and to keep it secure.

How ViAura uses information

ViAura uses personal information to:

• respond to your enquiry
• discuss a potential engagement with you
• manage prospective and existing business relationships
• meet legal or regulatory obligations, where these apply

Lawful bases

Under UK data protection law, ViAura relies on the following lawful bases:

• Legitimate interests: responding to ordinary business enquiries and managing appropriate business relationships.
• Steps before a contract: where processing is necessary to take steps at your request before entering into a contract with you. For other business enquiries and relationships, ViAura will generally rely on legitimate interests.
• Legal obligation: where ViAura needs to keep or use information to comply with the law.

Sharing information

Personal information may be processed by service providers that ViAura needs to operate its business:

• Squarespace, which provides ViAura’s email services
• Cloudflare, which hosts this website and helps keep it secure

ViAura may also share information with professional advisers, or with authorities where required by law.

ViAura does not sell personal information.

International transfers

Squarespace and Cloudflare may process personal information outside the UK as part of their services. Where personal information is transferred outside the UK, the transfer will be protected as required by UK data protection law, for example through UK adequacy regulations or appropriate safeguards where applicable.

How long information is kept

ViAura keeps information from ordinary enquiries for 24 months after the last meaningful interaction.

Information may be kept for longer where it relates to an active prospective or client relationship, or where a longer period is required for legal, regulatory, accounting or contractual reasons.

Your rights

Under UK data protection law you have rights over your personal information. Depending on the circumstances, these include the right to:

• access the personal information ViAura holds about you
• have inaccurate information corrected
• have information erased, where applicable
• restrict how your information is used
• object to the use of your information
• data portability, where applicable

Not every right applies in every situation. To make a request, please email VimmyPatel@viauraconsulting.com.

Complaints

If you have a concern about how ViAura handles your personal information, you can contact VimmyPatel@viauraconsulting.com so that ViAura has an opportunity to address it.

You also have the right to complain directly to the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/

Cookies

The current version of this website does not use non-essential cookies, analytics or advertising trackers.

Changes to this notice

This notice may be updated when ViAura’s website, services or data-processing activities change.